Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Summary
As Quality Assurance Associate - Remote US, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges. Here are the details of this position.
Your role in our mission - Monitors and measures the quality and accuracy of Service Level Agreements (SLAs) results. Creates monthly SLA Dashboard and trend reports.
- Conducts audits of NJ Medicaid provider enrollment applications and identified provider maintenance tasks to assess the accuracy of processing by operational policies and procedures.
- Prepares audit reports of findings to identify both strengths and opportunities for improvement. Works with Supervisors and Managers to develop strategies for quality improvement.
- Assist in establishing and documenting a tailored strategy quality plan for the performance of quality assurance activities for assigned projects or tasks to include documentation of progress.
- Participates in special projects, external and internal audits, and process improvements in support of quality assurance initiatives.
What we're looking for - Good analytical and problem-solving skills
- Good interpersonal skills for interacting with project and task team members
- Basic skills with Microsoft Word, Excel, PowerPoint, and Teams
- Ability to handle activities on multiple projects and tasks within the same or different accounts.
- Ability to handle multiple project and task responsibilities simultaneously and switch among them quickly to meet prioritized business needs
What you should expect in this role - This is a remote position for candidates living in the United States
- Video cameras must be used during all interviews, as well as during the initial week of orientation.
- Full-time (40 hours a week)
- Most benefits start on first day of employment
- Remote (work from home)
- In order to effectively work as a teleworker with Gainwell, employees Broadband Internet connections, should have a minimum speed of 24MBS download and 8 MBS upload. Greater speeds will of course provide better performance.
- To Test your internet download and upload speed:
- Go to Google
- Search for Internet Speed Test or click here.
- Good analytical and problem-solving skills
- Good interpersonal skills for interacting with project and task team members
- Basic skills with Microsoft Word, Excel, PowerPoint, and Teams
- Ability to handle activities on multiple projects and tasks within the same or different accounts.
- Ability to handle multiple project and task responsibilities simultaneously and switch among them quickly to meet prioritized business needs
What you should expect in this role - This is a remote position for candidates living in the United States
- Video cameras must be used during all interviews, as well as during the initial week of orientation.
- Full-time (40 hours a week)
- Most benefits start on first day of employment
- Remote (work from home)
- In order to effectively work as a teleworker with Gainwell, employees Broadband Internet connections, should have a minimum speed of 24MBS download and 8 MBS upload. Greater speeds will of course provide better performance.
- To Test your internet download and upload speed:
- Go to Google
- Search for Internet Speed Test or click here.
#LI-REMOTE
#LI-JW1
The pay range for this position is $43,100 - $61,600 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.