Capital One is a high-tech company, a scientific laboratory, and a nationally recognized brand all in one reaching tens of millions of consumers. We are a passionate and entrepreneurial team embracing bold ideas, fostering collaboration and delivering great experiences for our customers. The Lab is tasked with building next-generation products and services for Capital One and transforming how we get work done at the company. The Lab was the first place in the company to use cloud services, data science, hackathons, and design thinking - all practices that define work at the company today. This work is core to Capital One's mission, changing banking for good!
As a Product Manager for The Lab, you will be sourcing new problems from our different lines of business, exploring novel technical implementations to solve those problems, working with designers and engineers to rapidly prototype, and then navigating a rich set of cross-functional teams in order to deploy solutions in-market. This team is focused on creating high-impact solutions that drive measurable business impact and deliver customer joy. We're passionate about building software and solutions that are going to shape the direction of not just the company, but the industry.
The ideal candidate for this role is passionate about technology, has a track record of building things "zero to one", and deeply empathizes with internal and external customer needs. They are comfortable in conversation with engineering teams, working with UX researchers on early explorations, designers on concrete user journeys and flows, as well as stakeholders ranging from data scientists to senior leaders. They are entrepreneurial self starters, adept at navigating large, complex, matrixed organizations.
Specific responsibilities include, but are not limited to:
Sitting with and observing senior leaders and individual contributors in different parts of the company to source new, important, unsolved problems
Researching and staying up-to-date with current technologies that could impact our business or enable new solutions
Formulating technically viable solutions to high-impact problems and aligning with design and engineering on concrete plans for delivery
Mapping out risks and rigorously derisking plan execution to minimize time wastage
Developing and communicating the product vision and strategy
Incorporate design thinking and analytics to inform product design
Enable collaboration and ensure communication between teams
Support the team with escalation and resolution of impediments
Serve as the connection between customers, Capital One's mission, and your team
You:
Are someone who can't help but to build things, unasked for
Are passionate about building impactful products
Love keeping up with the latest technology and learning by working with it and improving it
Have a track record of entrepreneurship
Enjoy putting yourself in the shoes of customers, internal and external alike
Are a do-er who can also zoom out and think strategically
Have excellent oral and written communication skills
Are highly collaborative and have the ability to influence and lead
Enjoy programming with multiple different languages
Have strong skills from outside of the financial industry
Basic Qualifications:
Bachelor's Degree or military experience
At least 3 years of experience in product management or at least 5 years of experience in product design, agile delivery, business analysis, data science, or software engineering
Preferred Qualifications:
Bachelor's Degree in Computer Science or Engineering
Been on a founding team or in a startup environment
History navigating large matrixed organizations, bonus if in regulated industries
MBA or Master's degree
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).