REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. 

The Fulfillment Lead is an integral part of our team’s success. In this role you will be responsible for leading the team that properly packages orders for safe and accurate conveyance to customers, verify customer orders, and support the Distribution Center team in meeting operational targets. If you love a fun, fast-paced work environment, this role is for you!

The hours for this Full-time time position are Friday through Monday 3:00PM-1:30AM and includes a 15% shift differential.

Responsibilities

• Serves as an example to other employees by consistently demonstrating exemplary work habits, which contribute to teamwork, productivity, and efficiency; maintains own current functional knowledge and skills to assist staff with daily workload as needed.
• Oversees the work and safety activities of warehouse floor employees to meet Company needs; maintains and communicates department policies and procedures; ensures training on Department of Transportation (DOT) regulations, Material Handling Equipment (MHE) and Radio Frequency (RF) Equipment; coaches, motivates, schedules work hours and daily employee assignments; provides quarterly input to employee evaluations, and future staffing and training needs.
• Monitors daily warehouse floor operations to ensure effective execution of Company goals; maintains, monitors and reports on order and completion volumes including, schedules and counts of outgoing shipments for Retail, Direct Sales, Oversize Orders, Third Party Warehouse, and United Postal Service (UPS); highlights departmental trends; performs quality checks; escalates issues as appropriate.
• Ensures adequate maintenance of equipment and supplies; requests service and replenishment as appropriate.
• Receives warehouse floor employee escalations, including researching and reporting shipping problems and errors.
• Assists in the preparation of annual department business plan; recommends changes to systems, policies and practices

Qualifications:

• 2+ Years work experience in a warehouse environment
• Ability to successfully lead others, including scheduling, training, and coaching

• Able to frequently lift and shift boxes weighing an average of 20 to 30 pounds with a maximum of 65 pounds throughout a full shift of work. 

• Able to work standing or walking on concrete floors for 8-12 hour shifts. 

• Work efficiently and safely by setting effective work goals, establishing priorities, and producing quality work. 

At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity – that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.  

Pay Transparency

We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.   

REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off.  Click here for a detailed overview of benefits plans by employee profile.