Have you designed in-house enterprise tools? Are you comfortable utilizing design systems to create internal tools, such as a complex form? Do you have at least 5 years of hands on UX Design experience creating user journeys, web based forms, dashboards, wireframes, and prototypes? Are you in the Chicago area and willing to work onsite 3 days a week?

Our client, a global financial services firm, is looking for a UX Designer to join their team for 12 months.

There is no mobile component to this role - the work is strictly web. This role has somewhat of a broad scope of work (no brochures or landing pages, mostly just complex forms with processes that have users capture information).

Responsibilities:

• Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas
• Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain
• Role-model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion
• Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions
• Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels
• Learn different facets of the industry (economics, regulation, technology, etc.), as well as business acumen of the organization
•  Lead web/mobile user experience projects with a customer-centric vision for design while understanding and balancing complex servicing architectures and technical requirements
• Develop artifacts including project plans, diagrams, journeys, conceptual prototypes, and other documents (not wireframes or other end of project deliverables)
• Identify opportunities by merging business requirements and customer needs to create value in the market
• Produce provocative product visions to advocate for meeting customer needs

Required qualifications, capabilities, and skills:

• At least 5+ years of experience or equivalent expertise in user experience design or similar roles (ideally closer to 7+ years)
• Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes
• Familiarity with HTML and CSS is helpful just for ease of collaborating with the developers (no hands on coding)
• Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions
• Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric decision-making
• Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience
• Track record of cross functional collaboration across teams with the skill to connect people/teams and cope with rapid change under tight deadlines
• Uncanny ability to connect business goals to customer goals and problems to solutions with creative thinking while being comfortable with ambiguity and change
• Comfortable communicating ideas and designs effectively to engineers, product managers, architects, and presenting to leadership while being receptive to constant feedback
• Insatiable curiosity, not only about what customers need, do, and think, but about how things work (underlining technology) and how innovation in the market will shape the path forward

Benefits

Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.

Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:

Email your resume in Word to:

lucy.dangelo@jobalert.creativecircle.com
**Please do NOT change the email subject line in any way. You must keep the JobID: : LD9-1820319 -- in the email subject line for your application to be considered.***

Lucy D'Angelo - Recruiter, National Delivery

Applicants must be authorized to work in the U.S.



This job was first posted by Creative Circle on 09/18/2024 and applications will be accepted on an ongoing basis until the position is filled or closed.

Creative Circle is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.

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