Position Description
Job Summary
The Technical Sales Representative (TSR) reports to the District Manager and coordinates sales activities within the territory, creating added value for the customer with a clear focus on increasing market share, profitability and customer satisfaction.
Essential Functions:
- Lead the development and implementation of the account plans and growth actions
- Define sales targets for the account, and ensuring they are achieved with a structured follow-up process across utilizing a Customer Relationship Management tool (CRM)
- Provide solutions for their businesses that are in line with volume, mix and profitability targets
- Monitor competitor activity and ensuring appropriate action is taken
- Build long-term relationships with customers ensuring that service needs are fulfilled
- Network through active participation in industry association events and committee assignments
- Actively work with other departments including manufacturing and logistics to ensure customer service needs are met
- Identifies bottlenecks in service delivery and works within the Company to resolve issues
- Coordinates sales activities with team members in business development and application specialists
Required Qualifications
REQUIRED QUALIFICATIONS:
- Bachelor's Degree in Business Administration or Relevant Field
- Knowledge and experience using MS Office tools and CRM's
- 5+ years of experience in a Sales or operational role in construction and concrete
PREFERRED QUALIFICATIONS:
- Master's Degree in Business Administration or Relevant Field
TRAITS OF THE SUCCESSFUL CANDIDATE:
- Excellent communication, negotiation, presentation, and influencing skills
- Technical aptitude for construction products and their application with significant experience in concrete production or construction
- Ability to understand customers' business needs and propose appropriate solutions
- Time management with balance of prospecting, selling, and account management
- Collecting and analyzing data concerning customer behavior to understand changing needs in the market
- Strong organizational skills and attention to detail
- Problem solving skills
- A collaborative, solution-focused approach, with strong communication and customer relationship-building skills to maintain current business and acquire new customer requests
Company Summary
Chryso and GCP, Saint-Gobain brands in our Construction Chemicals business, are leading global designer and manufacturer of high quality concrete admixture thanks to a strong commitment to research and innovation, coupled with adherence to the strictest manufacturing standards in the industry. Our admixtures are engineered to optimize the performance of our customers' specific concrete materials in a way that will maximize user satisfaction and economy.
We deliver significant added value and support to its clients, which includes assistance with client inventory control and prompt product deliveries.
Legal Statement
Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.