• Respond to new student inquiries via phone and email
• Interview prospective students to determine qualifications and career goals
• Educate qualified prospective students on the benefits of the Jack Welch MBA program
• Assist students with their due diligence and admissions process partnering with other departments to finalize enrollments and support long-term success for the student
• Contribute to team performance objectives
• Work with Strayer campus teams supporting campus referral interviews and enrollments.
• Provide coaching to Strayer campus teams to help them support their students who may be best fit to the Jack Welch MBA
• At minimum, support quarterly new student cohort to initial enrollment through the registration of their 2nd term.
• Provide lateral leadership and mentoring among team and other departments in the University.

Education:

• Bachelor’s degree or equivalent preferred/exceptions made for otherwise highly qualified candidates

Certificates, Licenses and Registrations:

• None

Work Experience:

• 5+ years customer service and/or sales experience

Skills:

• A positive demeanor with a commitment to contributing to a collaborative team environment
• Ability to execute tasks
• Ability to energize others
• Ability to communicate with candor as an advocate for the team, our students, and self
• A self-starting approach to the position
• Ability to build and maintain strong relationships over the phone
• Strong analytical skills
• Polished verbal and written communication
• A commitment to business ethics and compliance with regulatory rules
• Strong computer skills

SEI offers a comprehensive package of benefits to employees scheduled 30 hours or more per week. In addition to medical, dental, vision, life and disability plans, SEI employees may take advantage of well-being incentives, parental leave, paid time off, certain paid holidays, tax saving accounts (FSA, HSA), 401(k) retirement benefit, Employee Stock Purchase Plan, tuition assistance as well as entertainment and retail discounts. Non-exempt employees are eligible for overtime pay, if applicable.

Careers - Our Benefits, Strategic Education, Inc

SEI is an equal opportunity employer committed to fostering an inclusive and collaborative culture where individuals can grow their careers and contribute fully. We strive to attract talent with broad experiences, skills and perspectives. We welcome applications from all. While it is not typical for an individual to be hired at or near the top end of the pay range at SEI, we offer a competitive salary. The actual base pay offered to the successful candidate may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay equity. Our Talent Acquisition Team is ready to discuss your interest in joining SEI. The expected salary range for this position is below.

If you require reasonable accommodations to complete our application process, please contact our Human Resources Department at Careers@strategiced.com.