Overview

Join the dynamic Procure-to-Pay Operations team within Financial Services at Chick-fil-A, Inc.! Our team ensures that all transaction-based financial services related to Purchase Order Creation, Accounts Payable Invoice Processing, Payment Facilitation, and Cash Reconciliation are processed timely, accurately, and in compliance with all applicable policies and service level agreements. As a Cash Reconciliation Specialist, you will play a crucial role in providing exceptional cash management, payment, and reconciliation support for Chick-fil-A, Inc., its subsidiaries, and affiliated entities. This exciting role demands a solid understanding of cash management principles and the ability to work independently while fostering strong collaboration with team members, staff, and third-party vendors. If you thrive in a fast-paced environment and are passionate about financial accuracy and efficiency, this is the perfect opportunity for you!

Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

Responsibilities

• Serve as a direct Cash Reconciliation Specialist for assigned Chick-fil-A, Inc bank accounts.
• Conduct daily account reviews and reconciliation of all cash activity.
• Complete daily account reviews for fraudulent activity.
• Communicate and respond timely and effectively to bank partners and internal stakeholders.
• Identify and communicate opportunities to adjust standard operating procedures for third parties.
• Proactively recommend enhancements and change opportunities for current processes.
• Assist in the preparation and maintenance of documentation for new and existing processes.
• Provide direction to third parties responsible for troubleshooting and/or processing transactions to assist in resolving escalated transactions.
• Support collaboration with Tax, Corporate Financial Reporting, Accounts Payable, and other teams as needed.
• Serve as backup support for monthly reconciliation activities.
• Utilize analytical platforms to identify cash risks and ensure compliance with corporate cash management processes and reconciliations.
• Communicate potential issues that could impact financial results to senior staff.
• Suggest procedural changes for review and implementation by senior staff.
• Support the execution of the Treasury Plan and communicate status updates to supervisors.
• Represent Treasury Accounting in cross-functional meetings when required.
• Serve as a resource for other team members and demonstrate a positive influence on peers.
• Participate in team planning and budgeting activities.
• Engage in professional development activities, including departmental and team meetings, conferences, seminars, and interdepartmental engagements.
• Collaborate with Project Leads to align on operational objectives, share insights, and implement coordinated strategies for achieving operational goals and enhancing process efficiencies.

Minimum Qualifications

• 2 years' experience
• Relevant experience in transaction-based escalation management and resolution
• Proven ability to identify and communicate systemic process issues to business partners

Preferred Qualifications

• 5+ years' experience
• Knowledge and understanding of Chick-fil-A's standard suite of work solutions (i.e., Word, Excel, PowerPoint)
• Exposure to relevant tools used for reporting & analysis (e.g., Alteryx, Tableau, etc.)
• Strong verbal & written communication skills
• Strong organization skills
• Strong sense of self-awareness and emotional intelligence
• Ability to build strong relationships
• Ability to use good reasoning to interpret data
• Analytical and detail-oriented

Minimum Years of Experience

Travel Requirements

Required Level of Education

Preferred Level of Education