Your Opportunity as the Senior Technician, Sensory

This role will execute sensory panels supporting customers, including, but not limited to, sample preparation, serving samples, sensory test execution, lab cleaning and documentation.

Location: Orrville, Corporate Offices

Work Arrangements: On Site - Scheduled 8 hour shifts M-F between 7a.m. and 6:30 p.m., limited responsibility on some weekends and holidays

In this role you will:

• Maintains a strong focus on customer service to effectively communicate and have positive interactions with panelists

• Builds relationships within the Sensory team and with customers to enhance communication

• Maintains thorough lab records with instructions, protocols, panel execution records, and accurately records panel attendance.

• Applies sensory evaluation methodologies to organize and execute consumer and trained panels through independent and team work, including, but not limited to, product procurement and panelist scheduling

• Build a foundational understanding of sensory science

• Contribute to the continuous improvement of sensory practices with a focus on Sensory lab processes

• Spends the majority of their time with lab work

• Maintain clean and organized laboratory work environment including managing/purchasing lab supply inventory, maintenance for equipment.

• Maintain odor neutral environment by striving to be personally "odor neutral" by agreeing not to wear perfume or other scents, and being aware of other environmental odors.

• Supports training for other departments or locations for sensory evaluation needs, such as Research & Development or plant quality teams

• Guides sensory personnel by teaching S.O.P.s

• Usage of sensory software

The Right Role for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

What we are looking for:

Minimum Requirements:

• Bachelor's degree in a scientific/mathematical related discipline is required; however, other unrelated types of degrees will be considered but must be combined with a minimum of 3 years of work experience in food manufacturing, sensory science, or food Research & Development

• Strong communication skills (written and oral)

• Customer Service communication skills

• Strong computer skills, proficient in Microsoft Office

• Detail oriented and ability to multi-task and adapt in a dynamic business environment

• Ability to lift up to 40 pounds is a must, ability to walk/stand for most work hours is required

• Good analytical, mathematical and problem-solving skills

• Ability to be proficient working on a team and individually

• Strong organizational and time management skills

Additional skills and experience that we think would make someone successful in this role:

• Prior lab experience or internship

• Familiarity with sensory evaluation methodologies/statistics related to affective, discrimination, and descriptive testing

Learn more about working at Smucker:

• Our Total Rewards Benefits Program

• Our Thriving Together Philosophy Supporting All Impacted by Our Business

• Our Continued Progress on Inclusion, Diversity and Equity

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