Resp & Qualifications

PURPOSE:
CareFirst is in the process of consolidating its front-end customer facing systems and at the same time it has begun the process of assessing and updating its back-office HR, Finance, Procurement systems. To support these efforts CF is seeking a Senior ERP Business Analyst to join the Financial Systems team. This individual will have considerable experience with business systems functional support and analysis. He or she will possess working knowledge and comprehensive understanding of accounting principles, financial reporting and the capacity to read a Balance Sheet, Income Statement and Cash Flow and interdependencies among these core financials.

The ideal candidate will have worked with and participated in the implementation and support of a major ERP Financials package such as Oracle Financials or HCM, Workday, SAP etc. He or she will have hands on experience with all phases of the Software Development Life Cycle (SDLC) and the inherent change management processes. The senior analyst will have excellent communication skills, both written and verbal, and the ability to identify opportunities for improvement and develop business value cases, estimates and expected benefits and return on investment ROI.

ESSENTIAL FUNCTIONS:

Works closely with IT to coordinate system change requests. Conducts user tests after implementation(s) to ensure performance; facilitates system audits. Appoints HR system roles and access points.
Provides help desk support across the organization, investigates and resolves operational issues applying knowledge of the ERP security, business processes, and procedures. Communicates with software vendors to submit production issues and determines escalation. Works with vendor to research and resolve the system or user issue.
Creates test case scenarios to be used in testing; monitors/oversees the testing of business applications to verify that all requirements are incorporated into the system design.
Plans and designs cross-functional business processes and system modifications. Makes recommendations to improve and support business activities. Create and maintain queries as requested to aid in compliance and data collection/review.
Gathers business requirements through a variety of techniques such as work sessions and interviews. Analyzes and documents client business requirements and processes; communicates these requirements to appropriate parties.

QUALIFICATIONS:

Education Level: Bachelor's Degree OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
Experience: 5 years Progressive experience in a ERP support role with implementation duties.

Licenses/Certifications
Certification in and/or knowledge of major business flows of an integrated ERP system Procure To Pay, Budget to Report, Acquire to Retire etc.

Knowledge, Skills and Abilities (KSAs)
- Proficiency in ERP system configurations, support and user training
- Knowledge of ERP organizational principles and practices such as change management, production control, financial management and record retention policies. retention policies ).
- Skill in completing assignments accurately and with attention to detail.
- Proficient in Microsoft Office applications and presentations.
- Ability to recognize, analyze, and solve a variety of problems.
- Ability to remain in compliance with laws while managing confidential information.,
- Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.
  Salary Range: $77,184 - $153,296
  Salary Range Disclaimer
  
  The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilites of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).
  Department
  
  Financial Accounting
  Equal Employment Opportunity
  
  CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
  Where To Apply
  
  Please visit our website to apply: www.carefirst.com/careers
  Federal Disc/Physical Demand
  
  Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on health care programs.
  PHYSICAL DEMANDS:
  The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.
  Sponsorship in US
  
  Must be eligible to work in the U.S. without Sponsorship.
  #LI-CB1