The Illinois Department of Children and Family Services (DCFS)
RECEPTIONIST TRAINEE
Full Job Description

Agency :Department of Children and Family Services
Position Title: Clerical Trainee - THRU THE DISABLED WORKERS TRAINEE PROGRAM (DWTP)

Closing Date/Time: 10/11/2024
Salary: Anticipated Starting Salary: Step 1B, $3,191 / month (Full Range: $3,191 - $3,998 / month)
Job Type: Salaried
County: Cook
Number of Vacancies: 1
Plan/BU: RC014

Target Title: Office Associate Opt. 1

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Receptionist Trainee.

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Posting ID #41705

Position Overview

Under immediate supervision, for a period of not less than 6 months with trainee participation from at least 20 hours per week up to a full-time equivalency work schedule during the training period, receives on-the-job training as a participant in an agency training program to gain experience performing a variety of clerical duties, including greeting visitors, answering phones, filing, sorting and distributing mail, and preparing documents. This position provides a great opportunity for someone who is detail oriented and interested in learning about playing a supporting role in the Department's operations. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong communication skills. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Essential Function

  • Serves as Receptionist Trainee through the Disabled Workers Training Program (DWTP)
  • Performs a variety of office duties
  • Prepares documents, forms, memoranda, and letters
  • Operates automated office equipment, such as copier, printer, scanner, and fax machine.
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

  • Requires knowledge, skill, and mental development equivalent to completion of high school.
  • Requires no previous experience.
  • The Clerical Trainee class has been identified as subject to provisions of the Personnel Code 20 ILCS 415/17b, according to which suitable positions at state agencies may be identified and included in the Disabled Workers Training Program (DWTP) and are thereby reserved for the employment and training of individuals with disabilities. Qualified participants in the program are authorized to work at least 20 hours per week, and the training program duration may be extended up to a maximum of 72 months to allow for the program goals to be achieved and the incumbent to become eligible for promotion to an appropriate full-time position

The actual duration of the DWTP training period is dependent upon the desirable requirements of the target title and the percentage of a full-time equivalent work schedule that the incumbent works as a trainee. Individuals who successfully complete a trainee appointment are eligible for promotion to the target title without further examination.

Conditions of Employment

  • Requires ability to pass a background check.

Work Hours:Monday - Friday 8:30 AM - 5:00 PM
Work Location:1755 Lake Cook Rd Deerfield, IL 60015-5215
Agency Contact:samantha.j.haynes@illinois.gov

Job Family:Office & Administrative Support

This position DOES NOT contain "Specialized Skills" (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the "Apply" button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of theIllinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the "View Profile" link in the top right of theIllinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com- click "Application Procedures" in the footer of every page of the website.

You must submit verification documentation of a disability. This can include, but is not limited to, the following:

  • i. Statements or letters on a physician's/medical professional's letterhead
  • ii. Statements, records or letters from a Federal Government agency that issues or provides disability benefits (VA Disability Award is not accepted as proof of ADA disability)
  • iii. Statements, records or letters from a State Vocational Rehabilitation Agency counselor
  • iv. Other documentation that meets the requirements of the ADAA

This information must be on file with the CMS Disabled Workers Program Coordinator to be eligible for this position. If you are already a verified member of DWTP, you don't have to resubmit this information. Contact CMS at CMS.DisabilityResCtr@illinois.gov or tasha.hunter@illinois.gov or 217-524-7514 to verify if you are a member.

It is highly recommended that you submit the paperwork through this system or at this email. If these options are not available to you, you can submit your paperwork via fax at 217-557-6683 or mail to CMS 130 W Mason Springfield, IL 62702.

The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com

PDN-9d1d6312-837c-45b3-a9e8-9ff8438eefe3
Job Information
Job Category:
Administrative and Clerical
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RECEPTIONIST TRAINEE
The Illinois Department of Children and Family Services (DCFS)
Deerfield, IL
Sep 28, 2024
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