Job Summary
Job Description
Medline Industries, LP has an immediate opening for a Pricing Specialist in the Capital Division. This role will be based out of our corporate office in Northfield, IL and will work a hybrid model of work and will be transferring to the Chicago, Merchandise Mart location starting January 2025.
This individual will work with product division and sales team to improve and optimize Medline's profitability and pricing related initiatives, questions, and requests. We are seeking a dynamic, analytical, and hard-working professional with a desire to work in a fast-paced, high volume environment. Under general supervision, coordinate contracted and non-contracted pricing for Medline customers regarding both branded and non-branded products. Communicate with various parties on all aspects concerning pricing. Manage price change expectations related to contracts and non-contracted pricing. Cultivate the day- to-day relationships with sales team. Communicate and correct pricing misalignments, and ensure customer satisfaction. Work with sales and product management team to improve and optimize Medline's profitability and pricing related initiatives, questions and requests.
Responsibilities:
Address all pricing requests coming in from sales team. Respond to requests for creating or editing pricing conditions from sales force and divisional personnel via email and phone. Must manipulate large amounts of data in Excel efficiently and accurately.
Identify pricing issues, address inquiries, and provide necessary support. Manage pricing requests from initiation through completion and communicate results accordingly.
Analyze, interpret, and determine best course of action to resolve issues related to pricing and communicate relevant updates and trend observation to sales team.
Manage price change expectations related to contracts and non-contracted pricing. Edit sales orders to ensure that the customer is billed correctly. Update costing conditions by item.
Identify errors in customer sell price.
Analyze manufacturer price increases and its impact to Medline product pricing.
Work with sales teams and vendor contract department to ensure connection of local contracts are completed.
Complete capital quotes for the sales teams.
Document and review key processes and SOPs with an eye towards improvement.
Create, maintain, and develop relationships with sales teams.
Coordinate meetings between sales team to ensure customer expectations are being met and timely action is taken to address pricing issues.
Requirements:
Associate degree or Bachelor's Degree.
At least 1 year of business or administrative support experience.
Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
Experience working through details of a problem, overcoming obstacles, and reaching a positive and successful solution.
Experience presenting to and communicating with various audiences.
Experience collaborating with internal resources and external resources.
Preferred Qualifications:
Customer service experience in a high call volume environment.
SAP, Vistex, CRM
Benefits - Medline is committed to offering competitive benefits and a variety of choices to best meet the needs of you and your family. For employees scheduled to work at least 30 hours per week, this includes health and well-being, financial fitness, career development, paid time off and more. Employees scheduled to work less than 30 hours per week can participate in the 401(k) plan, access the Employee Assistance Program (EAP), Employee Resource Groups (ERG) and Medline Service Corps. For a more comprehensive list of our benefits, please click here.
Every day, we're focused on building a more diverse and inclusive company, one that recognizes, values and respects the differences we all bring to the workplace. From doing what's right to delivering business results, together, we're better. Explore our Diversity, Equity and Inclusion page here.
Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
