B. Braun Medical, Inc.
Postmarket Surveillance Tech
US-PA-Allentown
Job ID: 2024-25008
Type: Hybrid Full Time
# of Openings: 1
Category: Quality
Corp at Allentown Auxiliary
Overview
About B. Braun
B. Braun Medical Inc., a leader in infusion therapy and pain management, develops, manufactures, and markets innovative medical products and services to the healthcare industry. Other key product areas include nutrition, pharmacy admixture and compounding, ostomy and wound care, and dialysis. The company is committed to eliminating preventable treatment errors and enhancing patient, clinician and environmental safety. B. Braun Medical is headquartered in Bethlehem, Pa., and is part of the B. Braun Group of Companies in the U.S., which includes B. Braun Interventional Systems, Aesculap and CAPS.
Globally, the B. Braun Group of Companies employs more than 64,000 employees in 64 countries. Guided by its Sharing Expertise philosophy, B. Braun continuously exchanges knowledge with customers, partners and clinicians to address the critical issues of improving care and lowering costs. To learn more about B. Braun Medical, visit www.BBraunUSA.com.
Responsibilities
Position Summary:
The Technician, Postmarket Surveillance is responsible for the collection, execution, and communication of customer complaint and other post-market surveillance records and reports. They work collaboratively with B. Braun's Customer Complaint Advocacy team and manufacturing site quality assurance to ensure that all complaint files and regulatory reports are thoroughly understood, investigated, and responded to in a timely fashion in accordance with applicable regulations and standards. The position has the option to be primarily remote with the ability to report into the office when required.
Responsibilities: Essential Duties
- Responsible for the collection, execution and communication of customer complaint and other post-market surveillance records and reports.
- Works Collaboratively with B. Braun's Clinical & Technical Support team and manufacturing site quality assurance to ensure that all complaint files and regulatory reports are thoroughly understood, investigated and responded to in a timely fashion in accordance with applicable regulations and standards.
The job function listed is not exhaustive and shall also include any responsibilities as assigned by the Supervisor from time to time.
Expertise: Knowledge & Skills
- Assignments are routine and repetitious in nature. Work performed within narrowly defined parameters. Follows established procedures and guidelines.
- Works under direct supervision and from detailed verbal and/or written instructions. Uses established procedures to accomplish assigned task.
- May require some limited judgement in resolving problems
- Contacts are primarily with department supervisors, leads, subordinates, and peers. Occasional contact with external contractors/vendors.
The targeted range for this role takes into account a range of factors that are considered when making compensation and hiring decisions; included but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the facts and circumstances of each case. The range provided is a reasonable estimate.
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Target Based Range
$48,500 - $53,500
Qualifications
Expertise: Qualifications - Experience/Training/Education/Etc
Required:
- Associate's or technical degree required
- 02-04 years related experience required.
- Applicable industry/professional certification required.
- Ability to work non-standard schedule as needed
Desired:
- N/A
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to handle or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds.
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Additional Information
Responsibilities: Other Duties:
The preceding functions have been provided as examples of the types of work performed by employees assigned to this position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this description are representative of the knowledge, skill, and/or ability required. Management reserves the right to add, modify, change or rescind the work assignments of different positions due to reasonable accommodation or other reasons.
Physical Demands:
While performing the duties of this job, the employee is expected to:
- Light work - Exerting up to 20 lbs of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
Lifting, Carrying, Pushing, Pulling and Reaching:
- Occasionally: Reaching upward and downward, Push/pull, Stand
- Frequently: Sit, Visual Acuity with or without corrective lenses
- Constantly: N/A
Activities:
- Occasionally: Finger feeling, Handling, Push/pull, Reaching upward and downward, Standing, Walking
- Frequently: Hearing - ordinary, fine distinction, loud (hearing protection required), Seeing - depth perception, color vision, field of vision/peripheral, Sitting , Talking - ordinary, loud/quick
- Constantly: N/A
Environmental Conditions:
- Occasionally: Proximity to moving parts, Exposure to toxic or caustic chemicals (in most areas)
- Frequently: N/A
- Constantly: N/A
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Noise Intensity: Moderate
- Occasionally: N/A
- Frequently: N/A
- Constantly: Office environment, Production/manufacturing environment
What We Offer
B. Braun offers an excellent benefits package, which includes healthcare, a 401(k) plan, and tuition reimbursement. To learn more about B. Braun and our safety healthcare products or view a listing of our employment opportunities, please visit us on the internet at www.bbraunusa.com. Through its Sharing Expertise initiative, B. Braun promotes best practices for continuous improvement of healthcare products and services.
Notices
Equal Opportunity Employer Veterans/Disabled
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
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