Outlet Manager at Hyatt Hotels Corporation in Austin, TX

Thompson Austin - 5th and Brazos

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture. Goal of the Outlet Manager: Responsible for the managing the day-to-day operation of hotel outlets. This position is also ultimately responsible for the quality of service provided. The Outlet Manager Responsibilities may include:

Supports and Manages the Hotel Outlets while working closely with the Assistant Director of Operations and other hotel departments

Responsible for short and long term planning of all outlets

Ensure effective hiring, training, development, promotion and continuous reinforcement

Lead and coach the team towards achieving exceptional guest service and employee satisfaction results

Full understanding of colleague engagement

Develop and implement creative strategies for revenue enhancement and cost containment

Develop and recommend the budget, marketing plans and objectives. Manage within those approved plans.

Responsible for maintaining a high energy, positive, professional appearance

Plan, coordinate & manage special events and holiday functions

Ability to take the initiative to run the outlets as a free standing entity

Qualifications:

Full Time Management Position that requires full flexibility, ability to work weekends and holidays and a varied schedule

A true desire to understand and anticipate the needs of others in a fast paced environment

Refined verbal and written communication skills

Must be proficient in general computer knowledge, including a working knowledge of point of sale systems

Candidates should be extremely detail oriented and organized

Candidates should possess proven leadership skills

Candidates should possess strong food and beverage knowledge. Beverage knowledge should include wine, spirits and beer

Hotel experience and a thorough understanding of restaurant service

Previous experience as an Assistant Restaurant Manager or a Restaurant Supervisor preferred

Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, and effective in providing exceptional customer service

Hyatt considers qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status

Qualifications

Full Time Management Position that requires full flexibility, ability to work weekends and holidays and a varied schedule
A true desire to understand and anticipate the needs of others in a fast paced environment
Refined verbal and written communication skills
Must be proficient in general computer knowledge, including a working knowledge of point of sale systems
Candidates should be extremely detail oriented and organized
Candidates should possess proven leadership skills
Candidates should possess strong food and beverage knowledge. Beverage knowledge should include wine, spirits and beer
Hotel experience and a thorough understanding of restaurant service
Previous experience as an Assistant Restaurant Manager or a Restaurant Supervisor preferred
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, and effective in providing exceptional customer service