Description

Manager, Lab Support

Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.

Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for.

Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives.

Discover what our 29,000 employees, across 110 countries already know: 
WORK HERE MATTERS EVERYWHERE

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. 
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong.

Job responsibilities 
*    Plan, organize, manage and monitor the work unit's activities/operations according to their field of expertise.
*    Supervise the team's activities.
*    Review quality control audit reports and observations in order to maintain a high level of quality and consistency.
*    Ensure compliance and communicate relevant information within the unit.
*    Optimize and implement the team's working procedures and techniques in order to improve quality.
*    Manage human capital including workforce planning, hiring, performance management and daily monitoring of productivity. 
*    Facilitate knowledge development and ensure the team's efficiency and mobilization in order to achieve the expected results.
*    Determine the necessary actions to be taken in order to streamline efficiency.
*    Communicate the necessary information to keep the team(s) and the organization abreast of the team's work plan, policies, projects, processes, results, actions and recommendations taken to meet arising needs.
*    Represent their work units, both internally and externally, as to consultation and/or information and/or reference.
*    Participate in drafting/revising SOPs.
*    Participate in regulatory agency inspections and client audits as well as the ensuing response process.
*    Supervise, coach, and mentor staff.
*    Oversee development of direct reports by setting goals, conducting performance reviews, evaluating and monitoring training needs, creating development plans, mentoring, and coachingSet priorities and schedule activities of departmental resources, implement company objectives, and create alternative solutions to address business and operational challenges.

Qualifications

What we're looking for:

This position requires direct people management experience. We will not consider those who do NOT have experience managing direct reports.

*    Bachelor degree (science related field preferred).
*    Relative alternate certification may be considered acceptable.
*    Must demonstrate good computer skills especially in the utilization of Microsoft Word and Excel.
*    Excellent communications, presentation, interpersonal skills, both written and spoken, with an ability to inform, influence, convince, and persuade.
*    Experience in regulatory context will be considered an asset.
*    Ability to travel as necessary (approximately 10%).
*    Experience managing technical staff.
*    English level: Required bilingualism includes understanding various messages, exchanging verbally on subjects related to the tasks to be executed, and writing simple messages. 

Get to know Syneos Health
Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

Additional Information:
Tasks, duties, and responsibilities as listed in this job description are not exhaustive.  The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities.  Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description.  The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above.   Further, nothing contained herein should be construed to create an employment contract.  Occasionally, required skills/experiences for jobs are expressed in brief terms.  Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.  The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.