Great company. Great people. Great opportunities.
YOU MUST BE BI-LINGUAL FLUENT IN ENGLISH & SPANISH TO APPLY FOR ROLE. LANGUAGE SHOULD BE ANNOTATED ON APPLICATION ALONG WITH LEVEL OF FLUENCY.
THIS ROLE IS NOT HYBRID OR REMOTE. ROLE IS BASED IN CHARLOTTE, NC - CORPORATE OFFICE.
If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals!
United Rentals is offering an excellent opportunity for career-minded Inside Sales Representatives who are ready to grow their career to the next level. To facilitate top rate service to our customers, we are seeking to build a team of knowledgeable sales and service oriented Inside Sales Representatives.
What you'll do:
Create a positive and consistent customer service experience
Process rental quotations, reservations, and contracts in compliance with the company policies
Accurately capture all information (required or additional) pertaining to a complete reservation
Communicate to a customer any terms/conditions applying to a request
Accurate use of United Rentals computer systems including, but not limited to, Reservation, Phone Log, and quote function
Identify and qualify an equipment request to ensure it will suite the customer's requirements
Negotiate prices on equipment rentals in accordance with pricing policies and procedures
Coordinate with all inside and outside branch staff to ensure customer satisfaction
Requirements:
High School Diploma or equivalent required, Bachelor's degree preferred
Strong customer service orientation
Sale experience preferred
Strong teamwork and interpersonal skills
Independent worker and self-started with strong self-imposed structure
Multi-tasking and organizational skills
Strong sense of urgency
Must have clear and pleasant phone demeanor
Excellent oral and written communication skills
Proficient in Microsoft applications-Word, Excel, Access ,Email and SURI
Knowledge of overall construction industry
Flexibility and ability to deal with a high volume of tasks, stressful and sometimes unfamiliar situations.
This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.
Why join us?
We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:
Paid Parental Leave
Employee Discount Program
Career Development & Promotional Opportunities
Additional Vacation Buy Up Program (US Only)
Early Wage Access through Payactiv (US Hourly Only)
Paid Sick Leave
An inclusive and welcoming culture
Learn more about our full US benefit offerings here.
Mutual respect for the dignity and fundamental rights of all persons defines our culture. United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.
At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service-leadership, discipline, integrity, and teamwork-are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewardingcareer.
United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.