Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

HOW YOU’LL MAKE AN IMPACT:
The HR Coordinator is responsible for supporting store employees by troubleshooting issues and collaborating with internal teams to provide timely and effective solutions. The HR Coordinator supports a variety of HR functions and initiatives, while consistently modeling the company's core values. The ideal candidate is detail-oriented, a strong communicator, and adept at managing multiple priorities in a fast-paced environment.
This role reports to the Manager of Retail HR and is based in our Buckhead Office.

HR FIELD OPERATIONS (70%):
• Support the documentation of case notes into system, ensuring compliance with legal and company requirements
• Coordinate required compliance postings online and in store locations
• Compiles Store Visit data sheets for leaders timely and efficiently
• Assist with follow-up and execution of employment-related legal updates, ensuring key actions are taken
• Review and manage HR-related communications (electronic/paper) and partner with internal teams for resolution
• Support HR transactions in Workday regularly, supporting Senior HR Managers with day-to-day operations; complete Workday tasks
• Partner with hiring managers to ensure compliance with State and Federal minor documentation requirements
• Ensure I-9 documentation compliance for escalated e-verify cases (e.g., TNC, employee verification, etc.)
• Execution of administrative HR processes and procedures; leave notifications, temporary wage letters, penalty pay support, and scheduling exit interviews
• Support US minimum wage communication and ensure timely follow-up for annual procedures such as termination file collection
• Assist with the performance review process for stores, in partnership with Senior HR Managers
• Partner with cross-functional teams to ensure adherence to Carter’s policies and compliance standards
• Project and administrative support as needed

EMPLOYEE SUPPORT & ENGAGEMENT (30%):
• Address store employee inquiries with a sense of urgency, collaborating with internal teams to resolve issues related to leaves, benefits, payroll, and other HR matters
• Schedule new hire touch-base and exit interview meetings to foster open communication and feedback
• Assist with data pulls for climate surveys and support actions based on survey results to enhance employee engagement
• Partner with internal teams to document HR procedures and recommend areas for increased efficiency
• Review and analyze exit survey data in collaboration with Sr HR Managers to identify key insights and opportunities for improvement
• Complete compliance and timesheet audits and partner with managers to ensure completion

WE’D LOVE TO HEAR FROM YOU IF:
Must have:
• Minimum of 1 year experience in customer service, employee relations, and/or human resources
• Experience in a fast-paced Retail environment experience preferred
• Excellent verbal and written communication skills, with the ability to manage multiple priorities simultaneously
• Proactive attitude with excellent problem-solving and organizational skill
• High attention to detail and the ability to maintain confidentiality
• Ability to work in an office environment, with occasional travel required for store visits and openings
• Bilingual preferred (Spanish or French)

OUR TEAM MEMBERS:

- Lead Courageously: Have a strong sense of personal values that align with our Company values
- Collaborates Broadly: Build cooperation, trust, and thrive in a consensus driven environment
- Customer Focus: Proactively seek opportunities to leverage data and fact-based insights to serve customers and/or internal clients
- Drive Growth: Set aggressive goals and implement plans precisely
- Cultivates Innovation: Respectfully challenge the “we’ve always done it this way” mentality and explore new ways to achieve desired outcomes

MAKE A CAREER AT CARTER’S:
- Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter’s University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess.
NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.