Description
The Hillsborough Hospital is located at 460 Waterstone Drive, Hillsborough, NC.
The Health Unit Coordinator is assigned to the 15-bed Emergency Department at the Hillsborough Campus delivers support and indirect care for patients presenting with minor illnesses/ injuries to critical/ trauma injuries. Critical/traumatic injuries may require stabilization and potential transport to the Main ED / Trauma Level 1 Medical Center in Chapel Hill. This diverse environment in a community hospital setting contributes to a challenging and rewarding clinical environments for all members of the multi-disciplinary healthcare team.
This Emergency Department has been accredited by the American College of Emergency Medicine as a Level 2 Geriatric Emergency Department and is the first in North Carolina to receive this designation. Geriatric Emergency Departments embrace a variety of best practices that address common geriatric issues.
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Summary:
Provides clerical and administrative support to the nursing staff of an inpatient medical unit. Work is performed in accordance with UNC Healthcare policies and procedures under the direction of a nurse manager
Responsibilities:
1. Ensures that services outlined on orders are communicated in a timely manner to appropriate staff in the work unit and throughout the hospital in accordance with UNCHCS policies. Follows up in accordance with established procedure. Transcribes physician orders based on priority and order type. Ensures that physician orders are accurately conveyed to the servicing departments in a timely manner. Reviews orders for logic, clarity, and completeness to ensure that orders are consistent with established procedures and policy. Brings inconsistencies to the attention of clinical practitioners. Coordinates return appointments for patients. Uses multiple hospital support tools, including transportation-tracking system, pager system, Intranet. Sends and receives items via tube system. Uses clinical software and support materials such as armbands, signs, labels, MAR, Kardex, and printed requisitions.
2. Maintains patient chart in complete and accurate universal chart order, files in appropriate sections, and ensures all forms contain appropriate patient identification. Processes charts appropriately for admission, transfer, diagnostic/operative procedures, discharge, and death.
3. Orders office or patient care supplies within budget constraints and maintains inventories of unit supplies and equipment. Maintains unit communications equipment including printer, mobile laptop computers, and fax. Conducts unit audits, safety checks, and routine maintenance of office equipment. Functions as a clerical resource in the nursing unit and is thus knowledgeable about hospital policies and procedures. Ensures that the nursing unit is clean and orderly. Performs other general office support duties as required.
4. Supports the healthcare team with information and administrative support. Answers and directs telephone calls from visitors, staff, and patients. Answers patients' call system. Relays messages for patients, families, physicians, nurses, and other staff from multiple departments. Maintains confidentiality of all patient information. Creates and maintains electronic documents in MS Office
Other Information
Other information:
Education Requirements:
● High School diploma or GED
Licensure/Certification Requirements:
● No licensure or certification required.
Professional Experience Requirements:
● One (1) year of clerical or customer service experience preferred.
Knowledge/Skills/and Abilities Requirements:
Job Details
Legal Employer: STATE
Entity: UNC Medical Center Hillsborough
Organization Unit: Emergency Dept HBO H
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $17.43 - $24.05 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Onsite
Work Schedule: Variable
Location of Job: US:NC:Hillsborough
Exempt From Overtime: Exempt: No
This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.
