WHAT YOU'LL DO

You are essential to our business, essential to our success. We are Boston Consulting Group (BCG), a 60-years young strategy consulting firm. In recent years, BCG has been ranked #1 in Consulting Magazine's annual "Best Firms to Work For" survey and #6 on Glassdoor’s Best Places to Work list.

As a dynamic, driven Executive Assistant (EA), you’ll work with little direction to support several of our Managing Director and Partners (MDPs), ensuring they have what they need to seamlessly serve the needs of our clients and meet their internal commitments and goals. You will anticipate the needs of your MDP customers and look ahead to prevent problems before others even know they exist! This position involves heavy scheduling (and rescheduling) of internal and client meetings, booking (and unbooking) travel, managing case team logistics, keeping track of time and expenses, and keeping up with the fast pace of our Consulting Team.

While each of your MDPs will be based in another city and will spend much of their time visiting clients around the world, back at home base (the Nexus Atlanta office) you will be surrounded by a smart, team-oriented, and fun group of fellow assistants and Business Services Team (BST) colleagues.

We operate in a hybrid model, meaning you’ll be in the office about half of the time and have flexibility to work remotely (if you choose) for the other part of the week. EAs help shape our culture by actively participating in office life and collaborating across functions to help fellow Business Services Team members. Our philosophy is to grow by growing others, and you will serve as role models to more junior members of the Administrative Services Team. We work hard together, and we go out of our way to support each other – we want everyone to be successful, individually and as a team.

We won't define a career path for you – but some EAs we've hired in this role have gone on to have long and successful careers as Senior Executive Assistants at BCG; others have gone into work in one of our many Practice Areas; some have managed teams or rotated through a number of other functions. Your career at BCG will be at the intersection of your skills and desires and the needs of our business; it will only be limited by your investment.

YOU'RE GOOD AT

Being a proactive thought partner and managing your MDP’s time in a fast-paced, high volume, and ever-changing client service environment:
- Owns and drives calendar/complex meeting scheduling
Coordinating end-to-end travel needs, including booking all travel and hotels, directions, commuting time and ground transportation
Processing timesheets and expenses on a timely basis
Supporting administrative aspects of MDP internal commitments: practice area activities, BCG leadership committees, recruiting, etc.
Building effective working relationships (remotely) with key stakeholders. You’re extremely people-focused with a certain 'joie de vivre'
- Understanding MDP priorities and exercising sound judgment to make appropriate trade-offs
- Facilitating the scheduling process with clients and their assistants, communicating with a friendly professionalism and high attention to detail; building client relationships
- Leading case team logistics and working cooperatively with fellow BCG assistants to support other MDPs, Partners, Principals and BST leaders on the case team; providing back-up support to other assistant team members
- Obtaining and sharing information with wider team as needed; helping consulting team members navigate internal resources
Proactively leaning in to support high leverage activities for MDPs (this will vary by need):
- Assisting with account planning and client relationship management
- Conducting research and gathering information
- Assisting with the creation and preparation of client team materials – slides, proposals, onboarding decks, including proofreading and copying/binding
- Additional items that you (or the MDPs) feel may be helpful – be creative and think outside the box
- Acting as a thought partner and trusted advisor to MDPs, their teams and others at BCG
- Keeping them informed of critical information they may not be aware of
- Guiding them toward making right decisions about use of time
Taking initiative to bring things "from the back burner to the front burner" for MDPs
Performing other duties as assigned or required, including some personal support; responsibilities will vary

YOU BRING (EXPERIENCE & QUALIFICATIONS)

A bachelor’s degree, strongly preferred
Demonstrated leadership and/or customer service experience
Minimum of 5 years of experience in an extremely fast paced environment supporting senior executives, strongly preferred
Minimum of 3 years providing direct administrative support

DO THESE BEHAVIORS/MINDSET EXPECTATIONS RESONATE WITH YOUR SKILLS AND EXPERIENCE?

High customer service orientation – highly responsive, strong interpersonal and communication skills, wants to deliver great results at all times; obsessed with acts of service
Strong intellectual curiosity – a hunger and desire to always be learning, experiencing and growing
Insightful – drives the business forward by connecting the dots
Organized – excellent at time and project management, has clear systems and composure to
deal with multiple tasks at once and ensures everything gets done in a timely manner
Sweats the small stuff – strong attention to detail and accuracy, particularly when under pressure
Relationship-oriented – ability to develop effective working relationships with the Consulting Team, clients, and the wider Business Services Team (BST) to help build trust, open doors, and create opportunity
Team player – proactively seeks opportunities to help others; will go above and beyond in order to get the job done
Lives and breathes our values – open and inclusive to all members of the team and support them as equals
Committed to improving the status quo – we respect and hire people who are willing to ask questions or make suggestions, even if they are turned down
Good judgment – highly professional and diplomatic (dealing with consultants who can be very demanding at times can be a challenge, but a challenge you're up for, knows when to ask for help oradvice, is perceptive and practical)
Trustworthy – a vault (you will be privy to confidential information)
Flexibility – doesn't get frustrated by priorities changing; open to feedback, adjusts to different working styles; embraces new ways of working in a hybrid environment
Self-motivated – a "can-do" attitude with an entrepreneurial spirit and a desire to take an increasing level of responsibilities
Passion – hone your “superpower” and bring your true authentic self to work

RSRBCG

YOU'LL WORK WITH

Our business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs.

WHO WE ARE

BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world’s best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible—and unlocking your potential to advance the world. BST is the operational heart of our business and is invaluable to our success. Roles such as finance, human resources, risk, and IT, help propel BCG forward. BST employees support the core of the organization and provide outstanding value to the business. As a BST member, you will work with inspiring, talented, dedicated, and curious colleagues in an energizing, fast-paced environment in which people are treated with respect and help one another to succeed. Working at BCG provides you with the opportunity to grow through interesting and challenging work and to have an active voice in your personal career development.

EQUAL OPPORTUNITY

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.