Make an impact at Goodwin, where we partner with our clients to practice law with integrity, ingenuity, agility and ambition. We are in the business of building authentic, long-term relationships with our clients, who are some of the world’s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. Our immersive understanding of these industries – combined with our expertise across high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions – sets us apart. Our Global Operations Team – all business professionals of the firm – was named the “Best Business Team” by The American Lawyer.

As an E-Billing Administrator, you will support the E-Billing Manager and team with all aspects of client electronic billing platform changes and on-boarding. Your responsibilities will include managing e-billing processes, services, and procedures to ensure accurate and timely entries into the firm’s billing system, while delivering exceptional customer service.

What You’ll Do:

Assist the E-Billing Manager and team with electronic on-boarding tasks, including client matter setup and mapping, timekeeper entry and mapping, diversity submissions, and rate updates/maintenance across various e-billing platforms.
Troubleshoot e-billing-related issues and provide support to Billing Department team members.
Handle overflow e-billing invoice submissions.
Transmit electronic billing, evaluate e-billing processes and procedures, and implement necessary system changes.
Record and maintain accurate phase, task, and billing codes.
Coordinate special client billing requests with the E-Billing Manager.
Collaborate with the Pricing and Project Management team to approve and implement special rate arrangements.
Respond promptly to requests submitted in the E-billing inbox.
Prepare client and/or attorney analyses as needed.
Work with billers and collection coordinators on e-billing short-pays and appeals.

Who You Are:

3-5 years of legal billing experience.
Proficiency with financial/billing software; Aderant Expert billing system experience is preferred.
Experience with electronic billing transmission on various e-billing platforms; BillBlast experience is preferred.
Ability to adhere to and apply billing department policies and procedures.
Strong communication skills, with the ability to interact professionally and tactfully with all levels of the firm.
High level of customer service in a fast-paced environment.
Ability to manage a high volume of tasks with attention to detail and prioritize effectively.
Proficiency in MS Office, with strong knowledge of Excel preferred.

#LI-MS1

Benefits and More

At Goodwin, you will discover your next career opportunity with a rewarding compensation package and comprehensive benefits, including:

Flexible work arrangements and hybrid work schedule
Health, dental, and vision insurance
Life and disability insurance
Retirement & Savings Plan
Emergency back-up child and adult care
Paid vacation, sick time off, and holidays
Professional development and career advancement opportunities
Employee recognition and reward programs
Employee wellness and assistance programs
Employee discounts and perks

Consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.

Consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.

Goodwin Procter LLP is an equal opportunity employer. This means that Goodwin Procter LLP considers applicants for employment, and makes employment decisions without unlawful discrimination on the basis of race, color, gender, gender identity or expression, age, religion, national origin, citizenship status, disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or other legally protected status.

Please note: Various agencies of the United States government require employers to collect information on applicants and employees. The National Association of Law Placement (NALP) and certain clients request us to keep track of certain aggregate information regarding lawyers. EEO information requested on this application is for purposes of compliance with these recordkeeping and reporting requirements and to determine recruiting and employment patterns. Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment.

This position is eligible for overtime: Yes