Ameriprise Financial
Director of Digital Experience, Product Owner
Charlotte, NC
Apr 12, 2025
Full Job Description
Ameriprise Financial has an exciting opportunity for a Director of Digital Experience, Product Owner to join our team! In this role, you will provide strategic and operational leadership to Product Owners, prioritizing programs of work for their Agile teams and identify new opportunities for the business. The Director of Digital Experience will partner with key stakeholders to define goals, success criteria and measurable outcomes for delivering ongoing value. You will collaborate effectively with key leaders and partner organizations to deliver outcomes, including responsibility for the ultimate delivery of scope and quality.

Key Responsibilities

  • Prioritize programs of work and assess quality of outcomes. Ensure delivery of scope and assess for continuous improvement. Identify new opportunities to drive value and deepen customer relationship through ongoing assessment of customer needs and goals. Adjust product strategy in partnership with teams. Ameriprise views indirect leadership section as part of a true hierarchy.

  • Create compelling product vision - develop and execute product roadmap with a focus on measurable business outcomes. Understand business strategy and customer goals. Define Key Performance Indicators (KPI's) for the customer and business and regularly monitor progress toward goals. Regularly track and share progress with stakeholders and team.

  • Serve as engagement point for shared services teams (teams in Digital Experience that provide resources to the Agile teams.) Collaborate with key leaders and partner organizations to deliver outcomes.

  • Lead one or more Product Owners. Provide people leadership through effective coaching, feedback and sound performance management practices. Act as champion for the team and intervene on matters that create roadblocks to individual or organizational success. Set department initiatives and aligns and sets individual performance goals.

  • Manage annual product budget to effectively deliver products in collaboration with Manager and Senior Manager Product Owners.


Required Qualifications

  • Bachelors degree or equivalent (4-years)

  • 7-10 years of relevant experience.

  • Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications for education and experience.

  • Hands on experience as product manager of software-based solutions.

  • Strong written and verbal communications skills, including the ability to clearly articulate concepts and rationale.


Preferred Qualifications

  • Strong analytical skills with ability to collect absorb and analyze info quickly and independently.

  • Highly motivated and influential leader with ability to take initiative, set priorities and perform tasks with minimal guidance.

  • Proven experience in managing priorities, strategies, relationships.

  • Experience with JIRA, ProductBoard, and other tools to support agile methodology.

  • Experience with setting technology strategy in alignment with business priorities.

  • Experience working in a leadership capacity directing the outcomes of staff in an Agile structure.

  • Executive communication skills, verbal and written, and the ability to communicate complex technical information in simpler terms.

About Our Company
We're a diversified financial services leader with more than $1 trillion in assets under management and administration as of 2022. Our team of 20,000 people in more than 20 countries, advise and manage assets and income of more than 2 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Base Pay Salary

The estimated base salary for this role is $128,400 - $173,300/ year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.

Full-Time/Part-Time

Full time

Exempt/Non-Exempt

Exempt

Job Family Group

Business Support & Operations

Line of Business

MARKT MarketingPDN-9ea79020-c3a3-4783-ac46-239e19546f66
Job Information
Job Category:
Finance
Spotlight Employer
Related jobs
Wells Fargo
About this role:The Legal Technology group is an award-winning part of Wells Fargo Enterprise Functions Technology. We support the core strategies of the Legal Department and Board of Directors to mak...
Apr 22, 2025
CHARLOTTE, NC
Wells Fargo
Why Wells Fargo:Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It’s about finding all of the elements that help you thrive, i...
Apr 22, 2025
TAMPA, FL
Wells Fargo
Why Wells Fargo:Are you ready for the next step in your career? This is where it begins – at a company known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance...
Apr 22, 2025
CHARLOTTE, NC
©2025 TalentAlly.
Powered by TalentAlly.
Apply for this job
Director of Digital Experience, Product Owner
Ameriprise Financial
Charlotte, NC
Apr 12, 2025
Your Information
First Name *
Last Name *
Email Address *
Zip Code *
Password *
Confirm Password *
Create your Profile from your Resume
By clicking the Apply button, you agree to the terms of use and privacy policy and consent to receive emails from us about job opportunities, career resources, and other relevant updates. You can unsubscribe at any time.
Continue to Apply

Ameriprise Financial would like you to finish the application on their website.

Supercharge Your Resume with AI

Boost your resume with AI-driven enhancements. The tool analyzes and refines your content, highlighting your strengths and tailoring it for maximum impact. Get personalized suggestions and apply improvements instantly to stand out in the job market.