External Affairs works with many external and internal stakeholders to envision and create a world of
greater socioeconomic opportunity through advocating for an inclusive society, building thriving
communities, and creating financial tools that enrich lives. Our teams include Communications,
Community Impact and Investment, Community Finance, CRA Strategy and Program Management, the
Government and Political Affairs Group, Regulatory Relations, and Strategy and Engagement. Through
our teams, we have unparalleled access to a diverse group of motivated changemakers similarly focused
on the ingredients for a more perfect future.
We focus on innovation and opportunity -- on long term well being for our associates, customers, and
communities. We dream in disruption -- at scale -- especially for those who have been underserved. This
is the language of changing things for the better, of the future, and...of Capital One.
Community Finance's commitment to impact is clear. In 2023, the team originated $2.3 billion in debt and
Low Income Housing Tax Credit (LIHTC) equity investments that financed more than 14,00 affordable
housing units. Since its inception, Capital One has invested almost $17 billion in affordable housing and
provided financing for more than 160,000 affordable housing units.
As we continue to build our commitment to our customers and communities, we would like for you to
consider being part of this very special team.
Community Finance Team
Capital One's Community Finance originates debt and equity to support affordable housing development.
The team provides construction and permanent debt financing, as well as, invest in low income housing
credits through proprietary and multifund equity fund structures.
The team is organized into six functional areas:
• Our Originations function builds relationships with stakeholders, including developers,
syndicators, government agencies and other community stakeholders to understand community
needs and to deliver capital to finance affordable housing
• Our Loan & Equity Operations function manages daily operations of debt and equity activities,
including closing, booking, funding, servicing, payoff and dispositions
• Our Enablement & Innovation function drives innovation, reporting, analytics, and process
improvements. and will shape the upfront, strategic direction of new initiatives
• Our Underwriting, Portfolio Management & Loan Management function assesses risk through
analysis of due diligence, market conditions and monitoring the existing portfolio. Additionally,
supports all construction loan activities and works to mitigate risk through ensuring draws are
funded in accordance with loan documents and collaboration with internal partners.
• Our Transformation Strategy, Learning & Engagement function supports the team in it's
evolution to the next stage of excellence by project, program, and change management
• Our Strategy & Impact function shapes the upfront, strategic direction of new initiatives; defines
priorities, offerings, & supporting organizational and operational structures to drive large-scale
impact to communities and benefit to Capital One Enterprise
While individual roles may differ, general responsibilities at this level will likely include:
• Lead across the organization, External Affairs, and the Enterprise to deepen community impact,
including through new business initiatives, change management, and continuous well managed
processes and controls
• Support development & execution of strategic plan & vision, oversee the identification and
execution of critical process improvements
• Foster an environment that provides a balance between operational excellence with the need for
impact, innovation, growth, customer retention and sustainability
• Collaborate with business and other risk management teams to facilitate open dialogue around
risk and continuous control environment enhancements in support of periodic assessments,
business reviews and internal/external audits
• Establish, promote and maintain appropriate application of all bank and line of business policies
and procedures and support and drive adherence to regulatory compliance requirements
• Encourage an atmosphere of urgency toward meeting customer's needs and providing excellent
customer service.
• Cultivate a positive and inclusive work environment by ensuring all team members are properly
challenged and motivated, inspired and play an integral role in the team's productivity through an
effective and equitable allocation of assignments
• Support associate development through activities including but not limited to ongoing mentoring,
• coaching; identification and delivery of cross-functional training opportunities; and career
development planning
• Maintain a strong working knowledge of the bank, its customers, portfolio exposure, competitive
environment, economic trends and policies; may include attending and participating in industry
events, workshop, and conferences as appropriate
In these roles, associates should be: a genuine teammate -- exemplifying a "we" orientation and a
commitment to "connect the dots" broadly, including outside your own team; a risk manager -- adapting to
new information, changing environments, and using analytical and critical thinking for the tough calls; a
communicator and influencer -- elevating and demonstrating open, clear, and concise communication for
for the audience and purpose; a learner -- curious and willing to learn new things; a change agent -- using
candor and optimism to experiment, lean into, and lead in new and unfamiliar spaces; and a beacon of
inclusive leadership, including a commitment to leading and supporting the development of diverse
teams.
You should ask why, explore, and be ready to come to the table with a totally new idea. You're motivated
by solving complex problems and you like taking on new ones. You should enjoy rigorous analysis --
diving into the data, testing assumptions, and working to unearth root causes. And you should also lead
with the customer in mind, with human-centered design and end-user perspective as the basis for
decision-making.
Basic Qualifications:
• Bachelor degree or military experience.
• At least 8 years of experience in strategy, business development, underwriting, asset management, social impact investing or any combination of the five
Preferred Qualifications:
• Master's degree
• At least 2 years of people management experience
At this time, Capital One will not sponsor a new applicant for employment authorization for this
position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
New York City (Hybrid On-Site): $233,100 - $266,000 for Director, CF Capital OfficerCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).