**This is a HYBRID, ON-SITE role–to be considered you must be local to the St. Petersburg, FL area.**

Job Summary:

Assists in the credit / collection process, provides analytical support for credit risk management and month-end reporting to corporate management. Works closely with customer portfolio on payments to be processed. Reviews incoming customer orders; analyzes customer's Accounts Receivable account balance, status and trend; and researches and reconciles customer deductions and disputes in conformance with company policy. Maintains strong professional relationships with assigned customer portfolio.

Position Responsibilities:

• Review and analyze the customer accounts in order to meet Accounts Receivable, DSO and Collection Goals.
• Researches and analyzes available internal and external reports for assigned customer portfolio to determine the release of incoming orders with Company credit risk policy / procedures to minimize risk exposure.
• Interfaces with Customer Care, Pricing, Traffic, Sales Departments to resolve customer issues timely regarding invoices, terms, pricing and shipping errors.
• Initiates customer charge-back letters.
• Conducts collection calls / email to ensure timely payments, reduction of past due, resolution of claims / discrepancies and reduce bad-debt write-offs.
• Prepares month end reports, as well as customer specific projects.
• Participates in month Accounts Receivable over-view meetings.

Requirements:

• Minimum 2 years demonstrated, credit, collection or accounts receivable experience and customer service.
• High school education or GED required.
• Proficient computer skills using Microsoft Windows, Excel and Outlook
• This role must be performed using a computer screen, keyboard, and mouse, in conjunction with operating a telephone.
• Strong analytical skills and problem-solving ability required.
• Able to handle difficult or challenging credit / collection situations with diplomacy, tact and professionalism
• Able to work in a very fast paced environment and meet deadlines
• Possess effective interpersonal, oral and written communication skills.

The target hiring compensation range for this role is $19.02 to $21.14 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits! 

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

Global beauty company specializing in cosmetics, skincare, haircare, and fragrance. Operates with a strong focus on innovation, sustainability, and diversity, offering workers opportunities to work with leading brands, cutting-edge research, and a fast-paced, dynamic environment. The company values creativity, entrepreneurship, and professional growth, making it an exciting place for those passionate about beauty, marketing, science, and digital transformation.