Job Summary

This position is responsible for providing operational and administrative support to the Technical Training department. This position performs logistics coordination of various activities in support of training initiatives and programs and works closely with training delivery and instructional design teams to support in-person, virtual and mobile learning.

Job Responsibilities

• Input employee/contractor training and OQ data into learning and content management systems. 
• Performs course and class setups in learning management system for various business groups. 
• Maintain in-house training materials and classroom equipment to support training delivery.
• Coordinate retention of employee/contractor training and OQ records following all company policies. 
• Coordinate employe/contractor logistics needs for in-person classroom instruction at training centers. 
• Submits service requests for maintenance issues at training centers.
• Tracks professional certifications for training delivery teams to maintain compliance.

Business Execution

• Uses available information and analysis to make quick, clear decisions
• Plans activities and projects well in advance and takes account of possible changing circumstances; manages time effectively.
• Focuses on customers’ needs and satisfaction; plays vital role in continuing to enhance business for internal/external customers.

Innovation

• Actively pursues an understanding of company business strategies and operations.
• Takes an intentional approach to examining factors that influence long-term success.
• Adapts quickly to changing circumstances; pivots to new ways of accomplishing work when needed.

Communication

• Presents information clearly and confidently
• Listens for understanding, shows empathy and support for others’ point of view.
• Responds quickly to the needs of an audience and to their reactions and feedback.

Relationships and Networking

• Establishes good relationships with customers and employees.
• Engages with others across organizations and operating companies to achieve shared goals and create alignment.
• Demonstrates emotional intelligence and self-awareness and regulates behavior to control impact emotions have on situations and others.

Diversity, Equity and Inclusion

• Engages in continuous self-evaluation and ongoing learning to understand, accept, and value differences in others
• Creates and fosters an environment where everyone feels welcomed, valued and respected

Qualifications

Education, Certifications/Licenses:

Required:

• High School or GED equivalent

Specific Skills & Knowledge:

Required:

• Proficient in MS Office Suite – Outlook, Word, Excel, PowerPoint
• Ability to multitask and prioritize
• Ability to work effectively in a team
• Superior planning and organizational skills

Working Conditions/Physical Requirements: 

• Primarily works in an office environment
• 60% Keyboarding
• Drive company vehicle/pool vehicle
• Ability to lift 50 pounds