Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Primary Purpose: This role is responsible for developing and implementing internal communications for Retail Business Services and the other Ahold Delhaize USA companies we support. Responsibilities include developing communications plans, strategies and tactics and partnering within the communications team, business partners and clients to execute them. This position plays a key role in strategizing and executing Diversity, Equity and Inclusion (DEI) communications plans and strategies, including partnering closely with the DEI team and company Business Resource Groups (BRGs). Duties span all aspects of internal communications, including business partnering, internal channels management (intranet, email, publications), writing and editing across a variety of mediums and managing assigned projects. This individual also partners closely with external communications colleagues to ensure consistency of communication across both internal and external channels.
Principle Duties and Responsibilities:

• Develop integrated internal communications plans, strategies and tactics for Retail Business Services and its clients.
• Support development and execution of the Retail Business Services brand, including contributing to brand visuals, messaging and tone, and ensuring adherence to brand guidelines. Work closely with graphic designers to bring brand to life across channels and activations.
• Design and execute DEI communications plans and activations and supports the communications needs of the company's DEI strategy and BRGs.
• Key contributor and editor of content for the company's communication channels, including intranet, website, internal publications, and video, as well as recommends and initiates new channels for communications.
• Manage internal communications measurement and reporting and recommends and executes shifts in communication strategy to increase success based on measurement and feedback of existing communications.
• Acts as an experienced strategist providing communications counsel and advice to business partners, as needed, on key communications initiatives.
• Collaborate with other communications colleagues, business partners and clients on key initiatives and programs.
• Develop and execute communications plans on special projects or other initiatives.
• Organizational context:
• This position is responsible for providing strategic communications for key projects and initiatives, as well as managing the tools and process for the communication function. In addition, the individual will provide back-up support to team members, as needed.
• Framework & guidelines:
• This individual will operate as a collaborative member of an integrated communications team of professionals, with ability for providing communications advice and decision-making.
• Financial dimension:
• The incumbent will provide recommendations for potential budgets for associated tools, programs and projects.
• Degree of latitude
• The incumbent in this position must be able to combine decisive and careful judgment in fast-moving internal communications situations.

Skills and Abilities:

• Excellent oral and written skills.
• Team player, able to work collaboratively at all levels and build partnerships with cross-functional teams
• Must possess confidence and ability as a communications counselor to management.
• Strong interpersonal skills.
• Excellent organizational, planning, influence, communication and follow-up skills.
• Excellent presentation skills.
• Must be articulate, sensitive to confidential information and have a high degree of integrity.
• Energetic self-starter.
• Must be persuasive and diplomatic in presenting ideas and managing their implementation.
• Detail oriented
• Ability to think quickly and balance competiting priorities.
• Ability to work well under pressure and able to meet deadlines.
• Must be able to develop effective communications strategies and implement successful tactics to drive success among team.
• Some travel required; up to 10%

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At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.

We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness.

We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.