City of Chesapeake
Claims Supervisor
Chesapeake, VA
Jan 1, 2025
Full Job Description
The purpose of this position is to assist the Risk Manager in the development of the overall City Risk Management Program that includes insurance coverages, claim handing, occupational health & safety education, and development along with workers' compensation.

Typical Tasks:

  • Obtains timely accident reports from departments for auto liability, general liability claims and assists with workers' compensation reports.

  • Creates new claim files for all lines of insurance having up to an intermediate level of complexity. Sets reserves, verifies the appropriateness of invoice and bills, notifies the excess insurance carrier and reports to the appropriate state oversight agencies.

  • Manages and processes claims having up to a moderate level of complexity. Analyzes claim allegations, determines liability, coordinates and directs outside specialists such as field adjusters, and tabulates and processes payment of invoices.

  • Supervises staff, including selecting or recommending selection, training, assigning and evaluating work, counseling, discipling, and terminating or recommending termination.

  • Assists in the planning and administration of a comprehensive City-wide Enterprise Risk Management program.

  • Assists staff in performing risk analysis and makes recommendations or decisions in compliance with state and federal codes, regulations, and laws.

  • Assists in the administration and negotiation of claims; responds professionally to complaints concerning claim outcomes.

  • Assists with the development and preparation of the annual departmental budget, expenditures, financial forms and reports.

  • Gathers and maintains information/data to support periodic and special reports; documents activities and events for area of responsibility.

  • Stays abreast of current state and federal codes, regulations, and laws governing area of responsibility including professional development that enhances the division's performance.
  • Attends professional seminars or conferences to improve professional skills.

  • Makes field visits with staff to departments, City facilities or work sites on an as-needed basis.

  • Cross trains with Risk Manager on all aspects of Risk Management as it pertains to policies, procedures, initiatives and planning.

  • Performs other related duties as assigned.

The City of Chesapeake offers great benefits such as:
  • Medical
  • Prescription benefits
  • Retirement
  • Paid Time Off (PTO)
  • Paid holidays
  • Employee Assistance Program (EAP)
  • Legal Resources,
  • Wellness program and so much more!

Please browse our Benefits Brochure, for a full list of benefits and employee perks.PDN-9ddc62fd-4b07-4317-a1f2-5ee0bba2325d
Job Information
Job Category:
Accounting
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Claims Supervisor
City of Chesapeake
Chesapeake, VA
Jan 1, 2025
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