About Us:

People Serving People is the largest and most comprehensive emergency shelter for families experiencing homelessness in Minnesota and a dedicated leader in homeless prevention. If you want to help transform communities and see families thrive, then People Serving People is for you.

What do we need:

The Chief Program Manager is responsible for leading the direction of the Programming Branch of our work, which includes Guest Services, Culinary, Community Safety, Education, Family Advocacy, Supportive Housing, Family Homelessness Prevention, Children, Youth and Family Engagement and Families for Finance. As a key member of the Executive Leadership Team (ELT), the CPO has direct accountability and responsibility for the development, implementation, and evaluation of programming that advances PSP's strategic initiatives and achieves the best outcomes for our families. The CPO reports to the CEO and supports their work in cultivating and maintaining relationships with peer organizations and community advocates that work to end family homelessness.

Responsibilities:

Facilitate the execution of PSP strategic program initiatives by working collaboratively with the other Executive Team members and ensuring that programs are communicated and easily understood throughout the organization.
Manage and support the Director of Shelter Operations, Director of Early Childhood Education, Director of Family Supports, and St. Anne's Place Program Manager.
Consult with senior leaders and department heads to coordinate and develop goals that support the achievement of the organization's strategic priorities.
Engage external community to learn and influence strategies to expand opportunities to end family homelessness.
As a member of the organization's executive team, influence both long-term and short-term policy and strategic decisions.
Provide leadership, direction, and oversight to PSP program services.
Provide program development leadership expanding program features necessary to accomplish strategic initiatives.
Evaluate the quality and effectiveness of existing programs using rigorous data collection and analysis to continuously improve services.
Identify, build, and nurture external relationships and community partnerships critical to achieving the organization's goals.
Oversee the preparation of annual budgets for the Programs & Services Division, monitor revenue and expenses, approving all expenses to ensure fiscal health and mission success.

Pay and Benefits

$123,439 annually - $154,299 annually
Monday - Friday, 8:00 AM - 4:30 PM
Full-Time, Exempt.
Medical, dental, vision insurance available.
Company-wide paid life and disability insurance.
401 (k) with 5% employer contribution after 6 months.
40 days of PTO per year.
Reduced cost parking or Metro Pass.
Cellphone reimbursement.
Reduced childcare rates.
12 weeks of paid parental leave.
Financial wellness benefit.
The chance to make a real difference in the community.

Job Requirements

Bachelor's degree in relevant field or equivalent professional experience.
Minimum seven years of demonstrated success in program management and leadership.
Experience in nonprofit operations/management and/or community development. Knowledge of policy environment and political considerations.
Strategic leader who is able to build authentic relationships across diverse stakeholders.
Valid driver's license with good driving record.
Strong collaboration skills and the desire to be a part of a diverse team.
Commitment to race equity, and accountability to organizational and programmatic outcomes.
Must display diplomacy, professionalism, tact, and commitment to PSP mission and values.
Efficient multi-tasker with flexibility in adapting to short deadlines and a fast-paced environment.

Compensation details: 123439-154299 Yearly Salary

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