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Seeking Breakthrough Makers

Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career.

CHOP's Commitment to Diversity, Equity, and Inclusion

CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.

We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.


A Brief Overview
The Program Manager of the Center for Health Equity (CHE) provides operational leadership and support in the planning, oversight and execution of key initiatives and projects that build efficiencies, strengthen integration, and enhances the value of CHE within and outside the enterprise. This individual is a strong facilitative leader who supports the AVP Center for Health Equity in executing strategic objectives and internal improvements through identification and leadership of key initiatives that advance the mission of CHE and of the enterprise overall.

What you will do

Strategy/Program Management Support

* In partnership with the AVP CHE, develop and evaluate new work processes and projects that are multidisciplinary and leverage the key partnerships within the Center. Lead planning and execution to integrate the programs and services across the enterprise.

* Provide program management for CHE initiatives, including staff, policies, procedures, and strategies, in partnership with CHE teams and other key stakeholders.

* Provide support for cross-center initiatives and projects aimed at improving effectiveness and integrating work and processes across CHE teams.

Oversee internal quality improvement and operational effectiveness efforts across CHE

* Proactively identify opportunities for improvement within CHE based on feedback and evolving needs, with a goal of building improvement capability and supporting a culture of continuous improvement.

* Promote a data-driven culture at all levels, guiding the development and application of insightful, actionable, and standardized analytics as a crucial decision-making resource.

* Work with the AVP CHE and the CHE leadership team to ensure ongoing evaluation and evolution of the services and the portfolio to meet the changing needs of the organization and the environment.

* Continuously improve all aspects of process to increase efficiencies and reduce redundancies, including intake, prioritization, publication, and assessment assume leadership role in the development of process improvement opportunities related to health equity to support organizational goals

* Facilitation and Relationship-building

* Support and strengthen key partnerships across the health system, including with clinical, administrative, and operational leaders and teams, to ensure the delivery and performance of CHE services and programs. Essential Functions

* Represent CHE in internal committees as needed to promote health equity, support integration of initiatives into enterprise operations, and provide thought partnership on CHE programs and services across the enterprise.

Facilitate CHE Initiatives

* Facilitate enterprise-wide approach that integrates and aligns across all disciplines and clinical settings and ensures a consistent patient and family experience.

* Leverage analytics to assess and inform program approach and priorities * Facilitate exploration and innovation around new and transformative health equity content delivery methods

Operational leadership

* Oversee personnel management including hiring, operations, budget and team building

Education Qualifications

• Master's Degree Required

Experience Qualifications

• At least three (3) years Project planning Required
• At least three (3) years people management and staffing support Required
• Working with diverse individuals Preferred

Skills and Abilities

• Very familiar with Microsoft Office and databases
• Strong interpersonal skills
• Good verbal and written communication skills
• Strong organizational skills
• Needs to be able to multitask
• Must have strong coordination, communication, program development skills
• Ability to work independently and as a member of a team
• Ability to work as a team leader
• Demonstrated leadership skills
• Able to interact effectively with all people at all levels of the organization and with community partners
• Demonstrates culturally competent skills in working with people within the organization and in the community

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine. Learn more.

Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.

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