At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
About Duke Regional Hospital
Pursue your passion for caring with Duke Regional Hospital in Durham, North Carolina, which ranks as the number four hospital in the Raleigh-Durham, North Carolina area, accordingto U.S. News and World Report for 2023-2024. Duke Regional Hospital is the second largest of Duke Health's three hospitals and offers a comprehensive range of medical, surgical, and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services.
Occ Summary
Performs a variety of HR-related tasks and initiatives to support overall HR strategy of the entity and health system. Strong emphasis on utilizing critical thinking and autonomy to provide exemplary service to team members and leaders.
Work Performed
Serve as a primary contact for routine HR-related inquiries from leaders and team members. Research and respond to questions and concerns. Escalate more complex inquiries to the appropriate resource. Assist HR team to investigate, document, and resolve HR problems and issues. Interpret HR, entity and system policies and procedures, and provide guidance and education to leaders and team members where appropriate. Access, understand and interpret HR data, along with the generation and distribution of related reports and information (HR metrics, data requests, etc.). Conduct preliminary analyses of data, setting forth progress and adverse trends. Provide input into any recommendations or conclusions. Assist with high-volume, time sensitive and confidential data/reporting related needs (i.e., flu shot compliance, turnover analysis) Execute local employee recognition and culture enhancement programs (employee appreciation month, career service awards, new team member breakfast, etc.) to include event planning activities, logistics, ordering of supplies, communications and marketing responsibilities, etc. in partnership with collaborative work team Support the HR Business Partner(s) and HR leader(s) in collecting and coordinating information Implement local DEI events and initiatives Complete local data tasks not completed by the Talent Care Center (TCC) Partners with the TCC, COEs and/or other entity HR teams to respond to requests timely and accurately Support implementation of department or entity action plans from the outcomes of Culture Pulse Provide support to compliance initiatives and/or onsite audits Participate in compensation activities (salary planning spreadsheets, market adjustments, miscellaneous projects) Provide local administrative HR support (schedule events or interviews,coordinate meetings, etc.) Manage local badge creation (for new hires/transfers, replacement badges, etc.) Other duties as assigned or required based on the existing entity specific needs.
Knowledge, Skills and Abilities
Must be able to perform effectively in a stressful and fast paced work environment Must have the ability to prioritize appropriately Must be detail oriented and have the capacity to effectively multi-task through out the day Must have excellent communication skills and the capacity to interact professionally with a variety of customers to provide excellent customer service Must possess the ability to function independently, yet productively as a cooperative team member Must have exceptional organizational and critical thinking skills Must be able to handle matters in discrete and confidential manner Must be able to maintain quality documentation
Level Characteristics
N/A
Minimum Qualifications
Education
A bachelor's degree in Human Resources, Business Administration or related field is preferred or a combination of education and experience sufficient to meet the relevant experience and competencies provided above.
Experience
Experience and working knowledge of multiple human resources disciplines, including compensation practices, organizational diagnosis, employee relations, diversity and inclusion strategies, performance management, organizational development, talent acquisition and applicable employment laws. Experience comprehending, interpreting, and appropriately applying the sections of applicable laws, guidelines, regulations, ordinances, and policies. Academic Medical Center Experience Preferred
Degrees, Licensures, Certifications
Professional HR Certification (PHR or SHRM-CP) Preferred
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
