Assistant Outlet Manager - Food & Beverage at Hyatt Hotels Corporation in Cambridge, MD

Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina

Looking for your next big challenge? We've got the perfect opportunity!

The Assistant Outlet Manager-F&B supports the Outlet Director in overseeing all aspects of restaurant operations, including staff management, customer service, ensuring smooth daily functions, while maintaining high standards and guest satisfaction. Also, acting as a key support role to the manager in running the restaurants effectively.

What You'll Do:

Oversee the seamless operation of our Restaurant, as a pivotal role in the day-to-day management.
Lead the training and development initiatives for all team members, fostering a culture of continuous improvements.
Work hands-on with the F&B team to drive constant improvement and innovation in service and offerings.
Efficiently manage rosters and payroll costs to optimize operational efficiencies.
Strive for excellence in guest experience scores, ensuring that every visit exceeds expectations.
Implement effective ordering and stock control measures to maintain optimal inventory levels.
Ensure a high level of service excellence to enhance the overall guest experience.
Address guest feedback and concerns promptly and professionally.
Recruit, train, and supervise restaurant staff, emphasizing the importance of outstanding guest service.
Assist in managing daily restaurant operations, including opening and closing procedures.

*The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Why Choose Hyatt?
At Hyatt, your success matters. We offer:

Competitive Salary: $46,000.00 to $60,000.00
Health Benefits: Medical, dental, and vision insurance starting after just 30 days
Perks & Discounts:
- Free and discounted room nights
- Friends & Family rates at Hyatt properties
- Exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace)
Work-Life Balance: Paid time off, including new child leave
Retirement Support: 401(k) matching (up to 4%) and employee stock purchase plan
Growth Opportunities: Tuition reimbursement and robust training programs
Everyday Conveniences: Meal credit for employees

Join the award-winning team at Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina, a premier resort recognized for excellence in service, safety, and wellness. As part of a globally respected hospitality brand, you’ll contribute to exceptional guest experiences within a culture rooted in care, collaboration, and innovation. Our recent accolades include the 2024 U.S. News Best Hotels Gold Badge, GBAC STAR™ Accreditation, TripAdvisor’s Travelers’ Choice Award, and recognition as a 2024 Healthiest Maryland Business – Standout.

Qualifications

Self-motivated with strong leadership, communication and administration skills.
A passion for F&B and pride in ensuring a high level of guest satisfaction.
Previous experience in restaurant management, preferably within a hotel setting.
Knowledge of food and beverage operations, including bar service.
Familiarity with restaurant management software and hotel property management systems.
Ability to work under pressure and adapt to changing guest demands.
Flexibility to work evenings, weekends, and holidays as required.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.