Hyatt Hotels Corporation
Assistant Front Office Manager
Scottsdale, AZ
Apr 5, 2025
Full-time
Full Job Description

Grand Hyatt Scottsdale Resort

The Hotel:

Connect to the heart of the West and embrace the captivating optimism of the Sonoran Desert at Grand Hyatt Scottsdale Resort. The richly appointed property and sophisticated architectural designs inspired by Frank Lloyd Wright, reflect the romance of the American Southwest. Our magnificently designed property and artistic architectural features amplify dramatic mountain views, inspire connections to water, and reveal enticing botanical interactions. Captivating amenities and six elevated dining experiences, led by celebrity chef Richard Blais, echo the region's variety and rich heritage–beckoning travelers to deeply connect with the illuminating essence of our surroundings.

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Roles and Responsibilities include but are not limited to:

** Required open availability including weekends and holidays **

The Assistant Front Desk Manager will have oversight of the front office staff, staffing needs, and guest services. Additional responsibilities may include training, staff development and scheduling. The Assistant Front Desk Manager's responsibilities include assisting in overseeing multiple areas in the Rooms Division. This can include the Front Office, Concierge, and Guest Services. As a highly visible role within the hotel it offers the opportunity to provide the highest level of guest satisfaction according to luxury standards.

Qualifications

Qualifications:

  • 2-3 years of progressive hotel Rooms Management experience
  • A true desire to satisfy the needs of others in a fast-paced environment.
  • Knowledge of computers and systems.
  • Successful problem solving skills.
  • Excellent overall communication skills.
  • Ability to multi-task.
  • Able to stand for extended periods.
  • Must have a valid drivers license.

Benefits & Perks

· Opportunities to work around the world with Hyatt Hotels and Resorts

· Discounted & Complimentary Hotel Room Nights

· Enjoy free employee meals in our employee dining hall

· Free covered parking

· Medical Dental and Vision Insurance (Full-time colleagues)

· Retirement savings plan

· Excellent training and professional development

· Tuition/Wellness reimbursement, up to $1,000 a year!

· Employee Stock Purchase plan

· Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more

Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

About The Hiring Process

We are excited that you have chosen to express interest in joining Hyatt Hotels and Resorts. We will be sure to take a look at your application and get back to you within a week of your submission. Thank you for your patience while we do so.

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Proof of eligibility to work in the United States is required, as well as a completed background check.

PDN-9e998635-98ad-4145-b0b8-fcbda4888da8
Job Information
Job Category:
Hospitality
Spotlight Employer
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Assistant Front Office Manager
Hyatt Hotels Corporation
Scottsdale, AZ
Apr 5, 2025
Full-time
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