Application Administrator
Dulles, VA
Apr 9, 2025
Full-time
Full Job Description

Title | Application Administrator

Location | Dulles, VA (Remote)

Department | CO1IT-Corporate IT

Reports To | Manager - IT Pharmacy Systems

Overview

As an Application Administrator, you will be primarily responsible for the administration, configuration, and support of SOFIE's instance of Trackwise electronic Quality Management System (QMS), ensuring its seamless operation and compliance with regulatory standards. Additionally, you will perform Administrator tasks in cooperation with other application administrators. This includes analyzing business requirements, assisting in the implementation of solutions, and providing backup support for administrative tasks. The ideal candidate will have a strong technical background, excellent analytical skills, and the ability to collaborate effectively with different departments.

Essential Duties and Responsibilities

Manage the Trackwise system, including user account management, security roles, and access controls.

* Configure and customize the Trackwise system to meet business requirements, including workflows, forms, and reports.

* Manage Trackwise change controls, requirement specifications, operational qualification technical testing.

* Provide technical support to end-users, troubleshoot application issues, and coordinate with IT for resolution for Trackwise and pharmacy applications.

* Host regular steering committee meetings with system module owners and SOFIE leadership.

* Proficiently handle Salesforce administration tasks such as managing users, profiles, roles, permissions, and other configuration tasks.

* Develop and deliver user training programs, create and maintain system documentation, and update training materials as needed.

* Ensure the Trackwise system is compliant with regulatory requirements and company quality standards.

* Identify and lead opportunities for system enhancements and process improvements and collaborate with stakeholders to implement changes.

* Generate and analyze system reports to support business operations and decision-making.

* Provide administrator support to other application administrators.

* Travel - up to 20% domestically.

Qualifications

* Bachelor's degree in Computer Science, Information Technology, or a related field.

* Minimum of 3 years of experience in QMS administration or a similar role.

* Proficiency in Trackwise or other Salesforce QMS configuration and customization, knowledge of SQL, and experience with system integrations.

* Highly skilled with Salesforce administration, including user management and configuration tasks. Some experience with Salesforce development is a plus.

* Experience gathering user requirements, writing test scripts, and performing user acceptance testing.

* Strong problem-solving abilities and attention to detail.

* Excellent verbal and written communication skills, with the ability to convey technical information to non- technical users.

* Ability to work collaboratively with cross-functional teams and stakeholders.

* Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.

* Familiarity with regulatory requirements in the pharmaceutical or biotech industry is a plus.

PDN-9ea31e8e-2e3a-45ef-a0ab-e3528e9a9d1c
Job Information
Job Category:
Other
Spotlight Employer
Related jobs
Maintenance Technician Senior
Advanced Technology Services
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985,...
May 1, 2025
SALISBURY, NC
Field Service Maintenance Technician Senior
Advanced Technology Services
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985,...
May 1, 2025
GREENVILLE, SC
Description** This position will be Hybrid** Job Summary Provides support for quality improvement initiatives utilizing clinical knowledge and expertise. Translates data from various registries and c...
May 1, 2025
MIAMI, FL
©2025 TalentAlly.
Powered by TalentAlly.
Apply for this job
Application Administrator
SOFIE
Dulles, VA
Apr 9, 2025
Full-time
Your Information
First Name *
Last Name *
Email Address *
Zip Code *
Password *
Confirm Password *
Create your Profile from your Resume
By clicking the Apply button, you agree to the terms of use and privacy policy and consent to receive emails from us about job opportunities, career resources, and other relevant updates. You can unsubscribe at any time.
Continue to Apply

SOFIE would like you to finish the application on their website.

Ace your interview with
AI-powered interview practice

Get comfortable talking to hiring managers, receive personalized feedback on areas for improvement, sharpen your ability to answer the most common questions, and build confidence in formulating strong responses on the spot. Click the button below to begin your three free virtual interviews!